Property Maintenance Brisbane

Effective management of maintenance tasks is essential for landlords, as it ensures they meet their legal and ethical responsibilities while maintaining a safe and habitable property for tenants.

Promptly addressing maintenance issues not only helps landlords avoid potential legal disputes and penalties but also demonstrates a commitment to the tenant’s well-being, fostering trust and positive relationships. A well-maintained property is more likely to attract and retain quality tenants, reducing vacancy periods and turnover costs.

Additionally, proactive maintenance preserves the value of the property, protecting the landlord’s long-term investment and ensuring it remains competitive in the rental market. By staying on top of maintenance tasks, landlords can achieve a balance between financial returns and tenant satisfaction.

How Our Property MaintenanceServices Work

Step 1: Maintenance Reported

Maintenance can be reported via email or tenant app and is assigned to our maintenance team to assess and report to the owner. bedrooms, bathrooms, car accommodation, outdoor entertaining, yard space, other facilities like a shed or a pool. We also look at the level of renovation and the condition of the property.

Step 2: Owner Approval

We will discuss the issue with you via email and/or phone call, and provide you with the options.

Step 3: Quotes

For significant issues, we will obtain multiple quotes to compare.

Step 4: Supplier Assigned

We will assign a supplier to the job and provide them with the details required. We monitor the job through its lifecycle and provide updates to you and to the tenant to ensure the issue is resolved in a timely and efficient manner.

Step 5: Fix

Once the item is fixed, we report back, with photos where appropriate.

Step 6: Invoiced

The invoice may be paid directly or paid from rental income funds, where available.

Why Choose Property Zest To Maintain Your Property

Commitment to Compliance

Property Zest ensures all maintenance tasks adhere to Queensland tenancy laws and safety regulations. From minimum housing standards to smoke alarm compliance to urgent repairs,we ensure your property meets legal standards, reducing your risk of liability.

Streamlined Processes for Efficiency

Our streamlined maintenance management system and back end maintenance team allows us to quickly respond to tenant requests, schedule repairs, and keep you updated every step of the way.

Proactive Maintenance Approach

At Property Zest, we don’t just react to issues; we anticipate them. Our proactive maintenance strategies identify potential problems early, helping you avoid costly repairs and ensuring your property remains in excellent condition over the long term.

Comprehensive Supplier Network

We have a trusted network of reliable, qualified tradespeople and contractors who provide high-quality work at competitive rates. This ensures that any maintenance task, big or small, is handled efficiently and professionally.

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"I am so grateful for Property Zest managing my rental property over the past 6 years. Samantha and the team have always been so supportive and responsive to the tenant and myself, and there has never been an issue that couldn't be solved quickly. I will be using them again, and I recommend them to everyone."

JANNA MALLON

Frequently Asked Property Management Questions

How quickly should maintenance requests be actioned?

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Answer

Maintenance requests will normally be actioned within 1-2 hours by our team. This means they will acknowledge the request and commence the appropriate action. The actual rectification of the issue can depend on a number of factors such as the urgency of the maintenance, the availability of trades and suppliers or parts and the instructions we receive from the property owner.

What is urgent maintenance?

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Answer

Urgent maintenance typically includes issues that pose immediate risks to safety or property, such as gas leaks, electrical faults, burst water pipes, or severe structural damage. These types of issues must be rectified promptly, for example, within 24-28 hours or as soon as possible.

Who is responsible for property maintenance?

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Answer

Landlords are responsible for maintaining the property in a safe and habitable condition, addressing structural issues, and ensuring compliance with health and safety regulations. Tenants are responsible for day-to-day upkeep, such as cleaning and reporting problems promptly.
If damage is caused by the tenant’s negligence or misuse, they are generally responsible for the cost of repairs. This is typically managed through communication or bond deductions at the end of the tenancy.

Can tenants undertake maintenance themselves?

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Answer

Tenants should not perform maintenance tasks without the landlord’s consent, especially for major or specialised work.

Are landlords required to upgrade properties to meet modern standards?

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Answer

Landlords must ensure the property complies with current safety and regulatory standards, such as smoke alarms and insulation requirements. However, cosmetic upgrades are generally optional unless agreed upon.

How do landlords track maintenance costs?

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Answer

Property Zest provides detailed records of all maintenance activities, including invoices and receipts, ensuring transparency and easy tracking for tax or budget purposes.